Shipping policy
The usual availability of goods with the date of their dispatch is stated for each product on the e-commerce website.
Unless the seller and the buyer have agreed otherwise in the purchase contract, the seller is obliged to deliver the item to the buyer immediately, no later than 30 days from the date of conclusion of the purchase contract. If the seller has not fulfilled his obligation to deliver the item within the period under the first sentence, the buyer shall invite him to deliver the item within the additional reasonable period provided by him. If the seller does not deliver the item even within this additional reasonable period, the buyer is entitled to withdraw from the contract.
The seller is entitled to invite the buyer to take over the goods even before the deadline for delivery of goods agreed in the purchase contract.
The color display of the goods on the monitor may not exactly match the actual color shades as the buyer will actually perceive them. The display of color shades depends, among other things, on the quality of the display monitor, resp. another display device used.
The buyer is obliged to take over the goods at the place which is the seller or his representative, authorized to deliver the goods and the buyer agreed in the purchase contract or otherwise at the time before delivery of the goods (hereinafter " Place "). The buyer is obliged to take over the goods in the time range that is the seller or his representative, authorized to deliver the goods and the buyer agreed in the purchase contract or otherwise in the time before delivery of the goods (hereinafter " Time Range ").
If the seller delivers the goods to the buyer to the Place and within the time range, the buyer is obliged to take over the goods in person or ensure that the goods are taken over by a person authorized to take over the goods and sign a protocol on payment of purchase price and delivery and delivery of goods. The third party authorized to take over the goods is obliged to submit a copy of the order acceptance to the seller. The goods are considered delivered and taken over at the time of delivery of the goods to the buyer. Delivery of goods to the Buyer means delivery of goods to the Site, its acceptance by the Buyer or a third party authorized by the Buyer and signing of a protocol on payment of the purchase price and delivery and delivery of the Goods by the Buyer or a third party authorized by the Buyer.
If it is necessary to repeat the delivery of goods due to the buyer's absence at the Site and within the time range or if the buyer does not take over the goods without prior written withdrawal from the purchase contract within 7 days after the expiration of the time range, the seller is entitled to compensation for damages the actual cost of an attempted unsuccessful delivery of the goods to the Site.
The buyer is entitled to inspect the shipment, ie the goods and their packaging immediately after delivery in the presence of the seller's representative. In case of finding the existence of a defect of the goods and / or if the shipment is not complete (lower number of goods or missing ordered goods), the seller's representative is obliged to allow the buyer to make a record of the extent and nature of the defect, which is confirmed by the seller's representative. On the basis of such a record delivered to the seller, the buyer may subsequently refuse to take over the delivered goods with a defect or confirm the delivery of the goods with a defect and subsequently in accordance with Art. 8 of these business and complaint conditions to file a claim for defects in the goods with the seller or a designated person. In the event that the buyer refuses to take over the delivered goods with a defect, all reasonable costs incurred to return the goods to the seller shall be borne by the seller.
The buyer is entitled in case of non-delivery of goods by the seller within the period of 30 days of these terms and conditions to withdraw from the purchase contract and the seller is obliged to return to the buyer the part of the purchase price already paid within 10 days of delivery of the withdrawal from the purchase contract by cashless transfer to the buyer's bank account designated by the buyer. Buyer must submit withdraw request with all necessary information such as receipt or proof of purchase to info@cool-body.eu before withdrawal is made.
CURRENT PARCEL DELIVERY OFFERS - FINLAND + Åland Islands
Posti
Finland
Delivery price for orders under 100 €: 16.80€
Delivery price for orders between 100 € - 200 €: 12.90€
Delivery price for orders over 200 €: Free
Approximate time of delivery: 6 - 10 days (excluded date when order was created).
Åland Islands
Delivery price for orders under 100 €: 20.80€
Delivery price for orders between 100 € - 200 €: 17.90€
Delivery price for orders over 200 €: Free
Approximate time of delivery: 7 - 12 days (excluded date when order was created).
For delivery to other countries:
info@cool-body.eu / online chat.
Additional delivery options will be introduced later.